Speed, precision, and personalization define business success in 2025.
The integration between HubSpot and ChatGPT now emerges as a groundbreaking advancement and opportunity to grow your success.
As of May 2025, HubSpot announced a seamless connection with OpenAI’s ChatGPT through its Deep Research Connector, enabling users to interact with their CRM data using natural language (no coding or querying expertise required).
At Ascend Strategy & Design, we see this not just as another software update, but as a transformative leap for you and our clients. Here's why this matters and how you can be among the first to win with it.
What Is the HubSpot + ChatGPT Integration?
The new HubSpot + ChatGPT connection lets you query your HubSpot data inside ChatGPT using natural, conversational prompts. This means:
- Sales reps can ask, “Which deals have been open for more than 90 days and have a high probability of closing?”
- Marketing leaders can request, “Show me the monthly closed-won revenue by pipeline owner for the past year.”
- Business owners can say, “Give me a summary of all deals that are forecasted to close this quarter.”
The AI aggregates and presents that information instantly, eliminating the need to navigate dashboards or run complex reports.
This feature is available in the ChatGPT "Pro" plan with the Deep Research tool, where you can now add HubSpot as a source.
With just a few clicks, your HubSpot portal connects, and you're off to the races.
Why This Is a Big Deal
Traditionally, data analysis in CRM platforms like HubSpot required time, training, and often external reporting tools. Even expert users found themselves bottlenecked by how long it took to create dashboards or extract specific insights.
Now, ChatGPT acts as your on-demand business analyst—pulling, synthesizing, and interpreting your HubSpot data in seconds.
With this integration, users can:
- Analyze deal trends, forecast revenue, and identify pipeline gaps.
- Discover which contacts or companies haven’t been touched in months.
- Pinpoint deals at risk or accounts that need urgent follow-up.
- Run real-time campaign ROI analysis across segmented audiences.
The possibilities are endless and increasingly actionable.
How Ascend Helps You Lead with AI
While the technology is powerful, its true value lies in how it’s applied.
That’s where Ascend comes in.
We’re not just HubSpot Solutions Partners, we’re also pioneers in AI-powered business strategy. Our team bridges the gap between technology and outcomes, helping you implement, refine, and maximize this new integration in ways that align with your unique goals.
Explore our HubSpot services to see how we help businesses fully unlock the CRM’s potential. Our AI Solutions go even further—embedding ChatGPT across your workflows to automate insights, generate content, and streamline operations.
We help clients:
- Set up and configure the HubSpot + ChatGPT integration.
- Build custom AI playbooks for sales, marketing, and customer success.
- Train teams to ask the right questions and use AI effectively.
- Create automated dashboards and notifications powered by AI queries.
The Future: What’s Coming Next
Right now, you can use ChatGPT to read and analyze your HubSpot data. But soon, you’ll be able to write data back into HubSpot.
Imagine this:
- You ask ChatGPT, “Find everything about my prospect Greg Stitz.” It gathers insights from public sources and HubSpot, then…
- You say, “Add Greg as a contact with this company, deal value, and note from our call.” Boom! it’s done.
Even better? Feed a call transcript into ChatGPT, and it can automatically extract action items, detect sentiment, and add those insights to the deal record.
Security Considerations: Protecting Your Data
While the HubSpot + ChatGPT integration is undeniably powerful, it’s natural to have questions about data security. At Ascend, we believe that innovation must be paired with responsibility, so you can confidently leverage AI without compromising your customers’ or company’s privacy.
HubSpot has thoughtfully designed its Deep Research Connector with several layers of protection:
- Role-Based Access: Users can only access the data they’re already permitted to view within HubSpot. That means no accidental access to sensitive or restricted information.
- No AI Training on Your Data: Your CRM data is not used to train OpenAI’s models, ensuring that proprietary business insights remain private and are not exposed to broader AI networks.
- Full Transparency: The integration keeps a clear audit trail of all queries and responses, allowing admins to review who accessed what information and when.
These foundational controls help maintain your organization’s trust in the system, especially when scaling AI usage across teams.
Practical Best Practices for Secure Use
To take your protection one step further, we recommend following a few key best practices:
- Use Role-Based Permissions Strategically: Audit and refine your HubSpot user roles to ensure the right people have the right access.
- Be Thoughtful with Prompts: Avoid including personally identifiable information (PII) or confidential notes in AI prompts unless it’s absolutely necessary.
- Educate Your Teams: Help your staff understand how ChatGPT uses (and doesn’t use) your data. When users know what’s safe to ask and share, they’ll use the tool more effectively and securely.
- Monitor Usage Regularly: Review usage logs and data access history to ensure adherence to company policies and industry regulations like GDPR or HIPAA.
At Ascend, we embed security into every AI deployment helping you harness innovation without introducing unnecessary risk.
How This Helps Your Business
This evolution is particularly beneficial for organizations looking to:
- Reduce time spent on reporting and manual data entry.
- Improve sales forecasting and decision-making with AI-powered insights.
- Empower non-technical users to get more from their data.
- Drive faster, more intelligent growth with fewer internal bottlenecks.
At Ascend, we see this as a watershed moment. With our strategic guidance, clients can deploy this technology not just tactically but transformationally.
Get Started Today
If you’re serious about scaling your business faster, smarter, and with less friction, now’s the time to explore the power of ChatGPT and HubSpot together.
Let’s talk about your CRM, your sales pipeline, your data and how we can make all of it more intelligent, more automated, and more aligned with your goals.
Together, we’ll transform how you work so your business can grow with clarity, speed, and confidence.
